HolisTix | Ticketing Operations

What We Do

From bespoke personal invite fan experiences to stadium music and sport events, we provide end to end ticketing solutions and services to event organisers.

Using our significant experience within event ticketing and access control we have developed several pieces of software that allow event organisers to maintain control of and manage ticket inventory, increase data capture opportunities for their event and receive reports which detail the important reconciliation and ingress statistics.

We believe that ticketing is intimately interconnected to the whole event cycle. Therefore we work closely with promoters, venues, ticketing, marketing and operations managers to make quality decisions to maximise ticketing revenue and to ensure a successful event.

Services

Planning

We work with, or on behalf of, event organisers to develop ticket sales strategies, pricing plans and seating configurations to ensure ticket revenue is maximised regardless of the event or venue.

We have a strong and varied track record in the ticketing industry, from working on large-scale music and sporting events to bespoke intimate, invite-only fan experiences.

Technology

We have developed unique software which allows event organisers to control and manage their own ticket inventory. Whether the desire is to sell directly to customers or allocate to ticket agents.

We can provide a registration and ballot system currently in use by Apple Music and Beats 1, among others, which enables them to promote to, and select, applicants for their many exclusive free-ticketed events held throughout the year in the UK and overseas.

Delivery

We provide an end to end ticketing operations service. Following the successful planning and ticket sales period for an event, we will also manage the event day operation to ensure a successful event.

We will manage customer ingress, access control, ticket office operations, ticket issue resolution and ticket sales reconciliation as well as providing regular and accurate data reports.

Our Work

Who We Are

Alex Ramzy

Co-founder of HolisTix. With over 20 years Ticketing experience, there’s not much Alex hasn’t seen in the world of events. From working with some of the world’s biggest acts such as Madonna, U2, Rolling Stones, Jay Z and Beyonce to tackling three of the worlds biggest sporting events: 2010 FIFA World Cup, 2012 London Olympics and 2015 Rugby World Cup.

 

Role at HolisTix

Director of Operations bringing his wealth of experience and drive to deliver at the highest level.

 

Facts about Alex

  • Scored a goal at both the old and new Wembley Stadium
  • Bungee jumped at 3 different locations in one day
  • Is credited on a Madonna album

Andrew Falvey

Before co-founding HolisTix Andrew’s ticketing journey included managing ticketing operations for FA Cup Finals at Wembley Stadium, overseeing the ticketing operations for the London 2012 Olympic Football Tournaments and creating and implementing the ticketing transition strategy for West Ham United’s recent move to London Stadium.

 

Role at HolisTix

Director of Technical Operations has wide experience of utilising and developing ticketing software.

 

Facts about Andrew

  • Worked as a professional actor for 15 years
  • Refuses to acknowledge any new music released after 1997
  • Attended a NKOTB concert at London Arena in 1990

Bradley Norman

Brad has a wide array of experience in the ticketing and events industry, including a substantial variety of high profile international sporting and music events, such as Rugby World Cup, Rolling Stones UK Tour and London Stadium Summer Concert Series.

 

 

Role at HolisTix

Ticketing Operations Co-Ordinator supporting in the planning and delivering to the highest quality.

 

Facts about Brad

  • Earned a Guinness World Record at 2017 IAAF World Championship.
  • Often mistaken for Jack Wilshere; they’ve never been seen in the same room.

Cutting Edge Ticketing Technology

Through our partnership with TX Corporation our clients have access to cutting edge ticketing technology. They can sell tickets for their events using TixTu an online ticketing system. TixTu is built using the latest cloud technologies which means it automatically scales to handle demand. Alternatively they can also utilise TX.IS  a cross-platform mobile ticket delivery system, allowing them to deliver tickets to customers in real time.  TX.IS also provides valuable insight into who is really attending events, with every ticket tracked throughout its journey to the end user.

Our Experience

Contact Us