HolisTix | Ticketing Operations

What We Do

From bespoke personal invite fan experiences to stadium music and sport events, we provide end to end ticketing solutions and services to event organisers.

Using our significant experience within event ticketing and access control we have developed several pieces of software that allow event organisers to maintain control of and manage ticket inventory, increase data capture opportunities for their event and receive reports which detail the important reconciliation and ingress statistics.

We believe that ticketing is intimately interconnected to the whole event cycle. Therefore we work closely with promoters, venues, ticketing, marketing and operations managers to make quality decisions to maximise ticketing revenue and to ensure a successful event.



We work with, or on behalf of, event organisers to develop ticket sales strategies, pricing plans and seating configurations to ensure ticket revenue is maximised regardless of the event or venue.

We have a strong and varied track record in the ticketing industry, from working on large-scale music and sporting events to bespoke intimate, invite-only fan experiences.


We have developed unique software which allows event organisers to control and manage their own ticket inventory. Whether the desire is to sell directly to customers or allocate to ticket agents.

We can provide a registration and ballot system currently in use by Apple Music and Beats 1, among others, which enables them to promote to, and select, applicants for their many exclusive free-ticketed events held throughout the year in the UK and overseas.


We provide an end to end ticketing operations service. Following the successful planning and ticket sales period for an event, we will also manage the event day operation to ensure a successful event.

We will manage customer ingress, access control, ticket office operations, ticket issue resolution and ticket sales reconciliation as well as providing regular and accurate data reports.

Who We Are

Alex Ramzy

Co-founder of HolisTix. With over 20 years Ticketing experience, there’s not much Alex hasn’t seen in the world of events. From working with some of the world’s biggest acts such as Madonna, U2, Rolling Stones, Jay Z and Beyonce to tackling three of the worlds biggest sporting events: 2010 FIFA World Cup, 2012 London Olympics and 2015 Rugby World Cup.


Role at HolisTix

Director of Operations bringing his wealth of experience and drive to deliver at the highest level.


Facts about Alex

  • Scored a goal at both the old and new Wembley Stadium
  • Bungee jumped at 3 different locations in one day
  • Is credited on a Madonna album

Andrew Falvey

Before co-founding HolisTix Andrew’s ticketing journey included managing ticketing operations for FA Cup Finals at Wembley Stadium, overseeing the ticketing operations for the London 2012 Olympic Football Tournaments and creating and implementing the ticketing transition strategy for West Ham United’s recent move to London Stadium.


Role at HolisTix

Director of Technical Operations has wide experience of utilising and developing ticketing software.


Facts about Andrew

  • Worked as a professional actor for 15 years
  • Refuses to acknowledge any new music released after 1997
  • Attended a NKOTB concert at London Arena in 1990

Tim Salmon

Tim has a significant track record in RFID and barcode ticket systems and operations, working with top-tier national and international organisations including UEFA, FIFA, NFL, Olympics and Premier League Football Clubs. In 2006, Tim designed the photo pre-registration system widely credited with eliminating ticket touting at Glastonbury Festival.


Role at HolisTix

Director of Systems; developing ticketing software using the very latest cloud technologies.


Facts about Tim

  • Pulled pints on the VIP bar when Oasis played Knebworth
  • Has been a punter at the last 20 Glastonbury Festival’s
  • Latent goth who ‘accidentally’ purchased the first Steps album
We are supported by a team of experienced and likeminded project managers and freelancers headed up by Bradley Norman and Amy Johnson.

Our Experience

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